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Terms of Service

Terms of Service

The general terms that apply to engagements with 1TOX LABS.

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This is a general template and starting point — it should be reviewed by qualified legal counsel before being relied on as your binding terms of service, particularly regarding Singapore law and any other jurisdictions you or your customers are based in.

About these terms

These terms outline the general basis on which 1TOX LABS PTE. LTD. ("we", "us") works with clients. Specific scope, pricing, and deliverables for your engagement will be set out in a separate proposal or agreement, which takes precedence over this general page in case of conflict.

Services

We provide AI-based tooling and integration services across developer tooling, game AI, and support automation, scoped per engagement following a discovery call.

Client responsibilities

  • Providing accurate information needed to scope and deliver the integration.
  • Ensuring you have the right to share any data or systems access you provide us.
  • Reviewing AI-assisted outputs before relying on them for consequential decisions, consistent with our Acceptable Use & Responsible AI page.

Fees and payment

Fees depend on the scope and structure of each engagement and will be set out in a proposal or agreement before work begins. We don't publish a fixed price list.

Intellectual property

You retain ownership of your own code, data, and content. We retain ownership of our underlying tools, models, and methodologies. Unless otherwise agreed, custom integration work built specifically for you will be addressed in your engagement agreement.

Confidentiality

We treat non-public information shared during an engagement as confidential, and expect the same in return, consistent with any separate confidentiality or NDA terms you and we agree to.

Warranties and limitation of liability

Services are provided on a reasonable-efforts basis. To the extent permitted by law, we disclaim implied warranties, and our liability for any engagement is limited as set out in the applicable agreement.

Termination

Either party may end an engagement as set out in the applicable agreement, typically with written notice.

Governing law

These terms, and any engagement with us, are governed by the laws of Singapore, unless otherwise agreed in writing.

Changes to these terms

We may update this page from time to time. Material changes will be reflected in the update date above.

Contact

Questions about these terms can be sent to info@1toxlabs.net.